=== FitSM ===

{{tag>technical_standards IaaS}

| Status | Released |
| Body | [[FedSM]] |
| URL | http://www.fedsm.eu/ |
| Source | EGI TF 2013 |

//Fron the FedSM Web Site:// FitSM is a free and lightweight standards family aimed at facilitating service management in IT service provision, including federated scenarios. The main goals of FitSM are:

   * Create a clear, pragmatic, lightweight and achievable standard that allows for effective IT service management (ITSM).
   * Offer a version of ITSM that can cope with federated environments, which often lack the hierarchy and level of control seen in other situations.
   * Provide a baseline level of ITSM than can act to support ‘management interoperability’ in federated environments where disparate or competing organisations must cooperate to manage services.